Gaya APA
Peppard, J., Rowland, P.
(1997).
THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING
.
Yogyakarta:
PT ANDI.
Gaya MLA
Peppard, Joe., Rowland, Philip.
"THE ESSENCE OF BUSINESS PROCESS RE-ENGINEERING".
Yogyakarta:
PT ANDI,
1997.
Buku.